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Refund Policy:
All purchases made on https://undergroundproviders.co are for virtual, non-refundable subscriptions to our forum. Once payment is completed, and you have logged in, downloaded, or accessed our private software or forum areas, you are considered to have received the full value of your purchase.
As all purchases pertain to virtual subscriptions or software, refunds will not be issued except under limited circumstances at our discretion. Payments are non-refundable and billed in advance. No refunds or credits will be provided for partial or non-usage of the services.
If the software purchased supports only Intel processors and you do not meet this requirement (e.g., using an AMD processor), you will not be eligible for a refund. Accessing our private, paid forums constitutes full receipt of your subscription value, and no refunds or credits will be issued thereafter.
For "lifetime" subscriptions, the term refers to the duration of the service's availability, not the lifespan of the customer. Subscriptions may be discontinued, canceled, or terminated at any time. Additionally, changes in features or functionality during software development do not entitle customers to a refund, as features may be added or removed at our discretion.
Refunds are provided solely at staff discretion in limited cases:
In rare instances where a refund is granted, a restocking fee will be deducted from the refund amount. This fee typically accounts for transaction processing costs, amounting to approximately 5-7% of the total transaction value.